Customer Experience Resources

Platform_Hero.jpg

Enhance your CX strategy with TPG expertise.

Dive deeper into customer experience management with TPG resources. Read our latest CX blogs, or watch webinars from our strategic leaders, on topics ranging from customer experience mapping to at-home call center management.

Ellipse-28.png

@Home Webinar Series, Course 2

Engaging At-Home Call Center Representatives

Ellipse-28.png

@Home Webinar Series, Course 1

Laying the Foundation for Successful Remote Customer Communication

Ellipse-28.png

Introducing the @Home Webinar Series

Strategy & Opportunities for Work at Home Call Center Management

Ellipse-28.png

TPG Global Marketplace Insight

Understanding Work at Home Customer Experience Learnings 

Ellipse-28.png

TPG Global Marketplace Insight

Analyzing Customer Channels for the Remote Work Environment

Ellipse-28.png

Exciting New CX Research Backed by TPG

How to Drive Value from Customer Experience Analytics with Gartner

Ellipse-28.png

Creating a Customer-Centric Business

Keeping Voice of Customer at the Center of Your Communications Roadmap

Ellipse-28.png

Making CX Metrics Meaningful

Presenting Customer Experience Data to Executive Boards

Ellipse-28.png

Applying Quality Metrics

Defining Your Objectives for Customer Experience Performance Improvement 

Ellipse-28.png

@Home Webinar Series, Course 5

TPG Tools for At-Home Contact Center Management

Ellipse-28.png

@Home Webinar Series, Course 4

Measuring Coaching Success and Driving Continued Improvements

Ellipse-28.png

@Home Webinar Series, Course 3

Refining Remote Coaching Strategies

Resources_Banner.png

Discover what TPG is doing to advance the field of customer experience.

Let's Get Started

​

See how the TPG Customer Experience Platform can transform your business.

Our Company
About Us

News

Careers

Connect
Client Login

Request a Demo

Support@tpginc.com

Social

  • LinkedIn
  • Facebook
  • Twitter

© 2021 TPG TeleManagement, Inc. All rights reserved.