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What Makes Anna™ Different

Anna™ is built upon 25 years of TPG’s proprietary data, created by evaluating communication and its impact on human behavior.

Anna™, our AI-based communication assessment platform, analyzes communications with speed, sophistication, and scalability. Leverage Anna’s patented Compendium to capture human sentiment, gain insights around decision-making, and make strategic people & process improvements.

Connect with Humanity
Through Anna™ AI

Experience Platform

—Powered by Anna

Mapping Attributes via AI

Anna™ transcribes voice recordings to accurate text, including speech pattern flow

Anna™ decodes conversations to identify key word patterns

Anna™ maps every conversation against 150+ proprietary human behavior attributes

Anna™ understands human sentiment, including dialogue intent and semantics

The power of AI paired with communication experts

We partner Anna™ with our consultancy arm to deliver you scalable, customized results. Our experts help you maximize Anna's™ analysis through agent coaching, process improvements, and more.

Centene leverages TPG customer engagement capabilities to create The Ideal Conversation™, driving sales and positive brand memories.

+154% Annual Sales Goal (2019)

2x Close Rates YoY (2018 vs. 2019)